Not resolved
Product or Service Quality

I bought a 2015 Openrange 386 FLR and it developed a water leak the leak caused the carpet to get soaked in front of the big slide. I had it in a couple of times to General RV to fix the leak.

They didn't get it fixed so I asked Openrange if I could bring it some where else and they made a appointment at State Line Rv IN Middlebury,IN They found the leak in the water line in the big slide out and it was because when the made it they didnot put a washer in one of the water lines. The floor was also wet which I didn't know until last fall. The floor had to be replaced, it was out of warranty by this time and I am asking if this still should be covered for warranty work.

I asked back then when they fixed the water line about the floor and carpet getting wet but never got a answer. I paid over $2700.00 last fall to get it fixed and I feel like it should have been Openranges expense because it was bought to your attention while it was under warranty.

Product or Service Mentioned: 2015 Open Range Rv 386 Flr Rv.

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