Recieved delivery of our new 2017 open range in April. Lay out was perfect center island, fire place.
29/30 ft rear bedroom. Used it for one week in July and then in August. Opened slide with refrigerator and black mold from one end of the camper to the other. Brought it back to dealer and still have not received it back with repairs.
They said they will replace cabinet and all flooring. Mold in pantry and cabinet on the side of couch. The smell was disgusting. Now they say the floor won’t be in for 3 more weeks because they Highland Ridge was bought out by Jayco.
Now it as been sitting for 3 months, we lost all that time from camping.
Paying loan on something I believe that can’t be fixed. Anybody have suggestions on what to do next?
Product or Service Mentioned: Open Range Rv Rv.
Reason of review: Damaged or defective.
Monetary Loss: $37000.
Preferred solution: Full refund.
I liked: We love the layout and the amenities.