1.3K views
Not resolved
3.1
Details
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
3 comments

Our third gearbox for the slides is about to break on our 2016 427BHs 3X. That's 3 out 5 in less than 2 years.

We went through this with 2 already. Cost us a lot of down time and trips to the dealer (an hour each way). Last time we asked if all the slide gearboxes could be changed out all at once and was told the company said "no".

So, we will just do them one at a time and the failure rate is about 2 a year. Plus as an added bonus, our Kitchen slide had to be repaired as well because the fridge was to heavy for the slide.

Product or Service Mentioned: 2011 Open Range Rv 427 Bhs Rv.

Reason of review: Bad quality.

Preferred solution: buy back this lemon of a camper and give a good deal on a new one. .

I liked: Camper layout, Looks of the unit, Outside kitchen.

I didn't like: Inverter, Outdoor sink drain, Slide gearboxes.

Company wrote 0 public responses to the review from Jul 06, 2017.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1357130

We had the same issue but Open Range said there was a recall because they figured out the gear boxes were not strong enough to handle slides. They also said the Dealers were suppose to change them out.

They sent all new gear boxes and switches and our Dealer put them in at Open Range expense. Hope this helps

Anonymous
to K Moore #1366400

They replaced all three of our slide gear boxes for free.

Anonymous
to Linda Stumpf #1385628

When was this recall. We never received anything. We have a 2012.

You May Also Like