Open Range Rv - 2016 Open Range Roamer brakes
We purchased a 2016 Open Range Roamer from Gayle Kline RV in Lancaster County Pa. We have used this camper exactly three times, first time, no problem, second time, no hot water, had to go in and have the thermostat replaced no charge.
Third time, stopped on interstate by another drive saying smoke was coming from the back of the trailer,
Husband checked and we limped back to our storage facility with basically no brakes on the trailer. Asked the storage facility to check the camper (they are also a repair service) Ended up absolutely no brakes on the camper with the exception of the one smoking, grease everywhere on the brakes. A bill of almost $500.00 and guess what, the dealer sent the invoice back to the manufacturer, have we heard from anyone - no. This is so upsetting, did we purchase a $40k lemon?
WE certainly deserve restitution on this issue, the ball was dropped! Mike and Diane Brown
Reason of review: Damaged or defective.
Open Range Rv Pros: We love the layout and the amenities.
Open Range Rv Cons: Fact that we have had issues after 1 use.
Location: York, Pennsylvania
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
We had the same issue w/ our 2016 LT282RKS. Both axles on the right side of the trailer had grease on the brakes.
Since Open Range buys the axles pre-assembled from the manufacture, I don't blame Open Range.
My dealer contacted the axle manufacture and they sent me all the parts I needed to resolve the issue. No cost to me.
So far, no other issues.
I good dealer would have reimbursed you and dealt with the manufacturer. This problem could happen with any RV.
REAL ADVICE:
Contact the manufacturer direct at:
Highland Ridge RV, Inc.
3195 N. S.R. 5
Shipshewana, Indiana 46565
Phone: (260) 768-****