Open Range Rv
Reviews and Complaints
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I'm still waiting for OrangeWood RV, in Surprise Arizona, to send me items agreed upon in the sale and purchase of the Open Range 5th Wheel. When the dotted line was signed and OrangeWood received the check, I felt as if I was kicked to the curb, like a red headed step child!
An outcast. I called the dealer for the items that were promised, well, the dealer has not returned my call, nor has the parts manager returned my call. I feel I made a big mistake buying my Open Range 5th Wheel from OrangeWood RV in Surprise, Arizona.
I now know, I will have maintenance problems with my Open Range 5th. I live and learn!
- Workmanship
Preferred solution: Let the company propose a solution
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Verified Reviewer | Wessington Springs, South DakotaOpen Range Rv - Rv Review from Wessington Springs, South Dakota
Our open range decals are pealing and look terrible! But open range says won't stand behind a 40$ sticker?
Pretty said for a 50000$ camper!
That's fine ill just peal the dam things off and won't ever buy another one if they won't replace a simple sticker! If i was them id want camper to look nice duh!
Open Range Rv Rv Review
Our 2012 Open Range Lite 5th Wheel
We absolutely love our Open Range, the 3 slides with 2 on each side of the living area makes it almost as big as our living room at home, it's very comfortable for my husband and I and our 2 little fur babies for extended lengths of travel. We love the full size linen closet in the bathroom.
And also that the bathroom is all in the bathroom. We have had as many a 12 inside to play games during a rainy day. The only issue we have had was last year on an extended travel, we noticed we had a flat tire when we pulled into our new campsite. Our Good Sam roadside assistance tow truck driver was able to crawl underneath and lower the tire.
No mention found in all our paper work, after carefully searching, finally found it with the handle to manually operate the rear jacks. They were both inside the front crawl through storage, there is a rear wall that slides open to access the plumbing, they were both in there on the floor. The lite weight enables us to pull and climb hills and it handles great, sometimes almost forgetting its there. Lots of lights for setting up in the dark.
This is our 3rd 5th wheel, 2nd one we bought new. Would buy it all over again!
Open Range Rv Rv Review
Two many issues and way to long to get into deal to fix
Sorry Chinese Made Dometic AC
Well where to start. This is not just a Open Range problem except the choice to use the Chinese made *** on top of my Fifth Wheel.
The company that has these manufactured "DOMETIC" in China should just shutter the doors on their RV AC business. I had a Sundance 32 ft Fifth Wheel 2013 model that had the same AC. 3 units in 2 yrs. I have the knowledge to put freon in them when low and have bought the correct gas and charge hose for the R401A which these units require.
When they go out its normally when you need them the most like on a week Vacation or something that just screws up everything. I climb on roof and *** cover to gas unit and find a Sticker "made in CHINA" on mine under cover. They aint proud of it enough to put sticker in plain view of course. So the musical chairs of AC started.
3 units later and one that did not cool from first start, they did not test after install. After several months the gas leaks out so it stops cooling from poor quality coils. They do not have a charge port to gas them. They throw them away and put another on.
True story. So we upgrade to a 40 foot Open Range. Nice unit. Same AC system.
Only now I have front and rear units. The rear is cooling great so far after 4 months or so. The front one is blowing HOT air. So Im headed to Palm Beach Fl with my unit in the AM about 70 miles each way so they can toss the bad one in the trash and set another POS on my unit under warranty.
So this really is number 4 for me in the last two years. WTF is wrong with this picture. First it was Japan ***, now Chinese ***, Korean ***, Taiwan ***, etc etc etc. This country is going to ***.
Speaking of ***, my black tank valve seems to catch paper and then wont seal when shut. Thats no good. Fluid leak out of tank bad. I know its paper sticking on vlv seal because I took mine out to figure out why my new Fifth Wheel black tank was leaking out the discharge with valve shut.
Paper jammed into seal after closing. Picked it out works fine for a month or so. I have started hooking flush hose up and flushing every time I empty tank. That worked for a few weekends.
Its leaking again. Ill bet its a *** China made valve. Its not supposed to catch paper on the way by. The tank design sucks while were at it.
Its not sloped at discharge of tank. So solids can sit in the wrong place if not flushed out all the way. Man please. I have owned 6 or 7 RV's in my life, first time I ever had this issue.
I know how to treat and care for my RV tanks. This aint supposed to happen. My Chinese Microwave has stopped working now also,light wont even come on. Yes I check for power at the outlet for it.
Man please help me. My Chinese lights on the awning when first turned first night new RV all came on until the LED's started going out one at a time, now only half or so survived. so half the LED light lights up. I have another appointment in August to fix these other problems.
Another 140 mile fix it trip in summer heat, oh boy. On one slide the bottom corner has come apart to let water into the wood floor so its duct taped until fixed. American made duct tape though. Thats all I can find wrong so far.We love this front living room 40 footer.
The design is great. For the most part quality is good except for the CHINESE parts and pieces. I am sick of cheap China ***. Sorry but Im an older AMERICAN that sure misses MADE in USA products dearly.
What the *** are we doing to this country. Free trade agreements help every country but the USA. Our dollar is so strong, against other currencies other countries cant afford USA stuff. American companies take manufacturing off shore, we loose good taxing paying jobs and get this cheap sorry *** back in return.
Its not good. Its not right. Coleman RV AC made in China also I think. Anyone that knows of a roof AC made in USA please respond.
Im going to try and keep the *** unit tomorrow and silver solder a charge port into low side myself and keep until the next failure happens just change it out my self.
Fix them all my self. Changing *** with *** is just ***.
- Layout
- Aesthetics
- Storage areas
- Chinese parts and pieces
- Dometic ac
- Black tank design
Preferred solution: Stop replacing Dometic system with another *** Dometic.
Review in Dealers category from Willows, California
Open Range Rv - 2012 Open Range 424Rls Rv Review from Mountain View, California
Open Range RV
Our dealer is fantastic but the quality of the build is not so! We've had close to 15 warranty trips to the dealer in the first year:
- all four bearing seals failed on one trip
- dining table & chairs all missing half the screws and the screws were so short the one chair seat came off in my wife hands
- Slide switches not providing adequate power to slide motors
- Bad electrical outlet
- Awning LED lights failed
- Black tank cable broke while in Florida
- Shower door latch cheap plastic doesn't work
- All drawers only 2 screws most have fallen out during travel
- Drawer under oven cabinet frame broke because drawer latches aren't strong enough to keep drawers closed during travel
- Furniture tie down rings cheap & flimsy only one screw, put tension to make things tight and they pull out of the floor
- All interior slide trim has fallen off, held on by minimal strips of adhesive and tiny staples
This is a 201* 345RLS Open Range have had it just over a year, my warranty issues were addresses however, its cost us a small fortune in gas back & forth to the dealer and time lost using the coach for our enjoyment. Open Range has some serious quality control issues and why do they get away with it, because we fix all of their mistakes by making suspension upgrades, replace all the cheap crap with quality parts and make sure the repair work is done properly.
If everything was all good I wouldn't be writing this and its all documented with warranty repair receipts, photos and videos. Today they offered me $425.00 a goodwill offering as they put it for my troubles, I told them to keep it I'd rather tell folks my story. Mind you, my warranty issues were addressed and repaired by either dealer, myself or a carpenter friend of mine but the coach is still dropping sawdust all over everything every time we go out. Should we be breathing this stuff, could it be harmful, any chemicals in that wood we should be worried about, I don't know but I'm going to do my homework on the issue. Quality is a big concern do your homework!!
Open Range Rv - Rv Review from Byrnes Mill, Missouri
Don't buy an Open Range!!!
We purchased a 201* 327BHS. Thought it was our dream RV, but turns out it is more like our nightmare!
Of the 5 slides, we know that 4 are leaking (not sure of the 5th because it is the kitchen slide and you cannot tell because you can't get behind the appliances.) If you look under the living room slide from the outside, you can see the floor is rotting out of it. What's even worse, you cannot get anyone to stand behind it. Open Range has sold out Jayco. If you talk to Highland Ridge RV, they bought assets only not liability.
Just doesn't seem right that there is nowhere to turn to. Very disappointed and heartbroken.
Open Range Rv Rv Review
Exterior decals
Main decals started shrinking and now are cracking and peeling. The dealer said it costs around thirteen hundred dollars for a new decal kit, so what I will end up doing is peeling the old ones off and airbrushing new ones on myself.
You would think the company would like to have their product that goes down the road for all to see that their product was a good looking product, guess not.
As far as the rest of the fifth wheel I have only had a few minor problems with it that I just fixed myself. Will probably end up buying a 3X.
- Looks
Preferred solution: let me be able to order just the decals I need and not a complete kit.
Open Range Rv Rv Review
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Just kills me when the company gets blamed for a *** dealer. You don't say what the problem is that requires maintenance.
These units travel down the road at 65 mph things come loose. Dealers don't do a good enough pdi and don't keep there promise and the company gets blamed. Call Highand Ridge rv directly and talk with them.
They have gone above and beyond with repairs made to our unit. We did take it to the factory because we had a *** dealer too.
How is this remotely a fair review about Open Range RV's? You're pissed off at the dealer who sold you a camper for not complying with the deal you made with them, not OR and your posting negative comments about the manufacture?
Useless review about OR