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2.6 Based on 35 reviews
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  • Customers like
    • Layout 6
    • Looks 4
    • Design 3
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    • Workmanship 5
    • Craftmanship 5
    • Quality of rv 4
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I purchased the 2012 Open Range 42RLS brand new in Texas. I have had to replace the bedroom slide twice. The kitchen sink fell in, shower doors will not stay secured so it has punctured the shower. I currently need to replace the large front room slide due to water damage (which they are saying is my fault), cables on all slides have been replaced. Water damage at every window, including the bedroom. I have had to replace both A/C units. ... Read more

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I ordered a 2014 open range 399 bhs. I have not had one problem with this unit best camper I've owened

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I have the open range fifth wheel . Worst investment I have ever made. If you are looking to purchase a rv buy heartland . Had 2 never had a problem .But dealer talked me in to buying this open range camper ,we had a good relationship until then . Now we are at odds. It is a shame my wife and I love camping and highland has destroyed it

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We have had 4 campers. The Open Range is a disappointment. Love the layout but we have had to replace two slides, floor ripped from something under slide , leak ( now looking for ) and on our 2nd TV ( doesn't work and it was replaced last month) in 3 years! It has been in shop 6 weeks every year so far...... why we purchased a 7 year warranty with our dealer! They contact Open Range and they sit on don't wanting to fix or replace ! Our Dealer... Read more

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we purchased april 2016 and it has been in the shop 4 times. most recently been in the shop from Sept 10th to present date with no idea when we will get it back. we are very sad. dealer won't trade us out and manufacturer won't buy it back. this is our second camper and our first one we had for three years and it was never in the shop. we feel like we have nowhere to turn to get any help. might have to see if the bank will repose the durn... Read more

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Before taking delivery on our Open Range 3X I noticed the hitch, under the King Pin was under rated by 1,000 pounds. Secondly the super slide didn't close tightly along half of the top edge and down the leading side, atleast 3' on both edges. I reported it to the factory and the east coast regional rep, drove down from NC to Tampa, where we bought the RV. They changed the axil and king pin hitch but did nothing about the slide. We took delivery... Read more

Was this review helpful? 3 1

We bought ours slightly used from a dealer who is no longer a dealer. If you're going to consider this model, please do a lot of research. We bought one, and has so many problems with it that it was this overwhelming. Pay particular attention to underneath the slides, as the bottoms are so very soft, and the rollers cut into the base. This is an also not covered under warranty. We spent several thousand getting the floors refinished. ... Read more

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My 2016 Open Range is falling apart due to a water leak on the second bathroom the entire floor is ruined!!! OMG I still Owe $48.000 on it. Please someone tell me this is not happening Read more

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Yes I have a big problem. Slide out floors are rotten, pinstripping is coming off, furniture is all coming apart and air conditioning are carrier which is no longer in business so you can't get replacement parts. I would never buy one of these rv's again. They are garbage.

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My unit has been in for repairs more than we have used it. The bathroom and hallway floor have been replaced 3 times due to a water leak. The leak was caused by screws used to assemble the unit being poked into the pipes. Skylight cracked, stereo unit replaced 3 times, sink fell down into the cabinet, microwave replaced once, electric jack replaced twice, emergency window handle broke off, awning arm collapsed (not due to wind or rain),... Read more

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