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Open Range Rv - New unit bought 4 months ago.  Been in shop whole time
On 3/14/17 our family (four kids 3 7 yrs old) bought our 1st large purchase outside of our home. It was also the 1st time that we purchased anything brand new. I had told the kids for the past 3 years that we are going to buy a trailer for fun when we are able to...
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1.8
I liked
  • Salesperson
#1065870
Reply to reviews
Yep steer clear of General RV. Will never go back. The day the MFG warranty ends is the day they will quit responding to you. Even during the warranty they will give you an unbelievable time frame for the repair and on your dime to get it there and back. To top it off,...
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#1064022
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Large slide in living area leaked and rotted floor. I believe it leaked on the lot when I bought this new unit in September 2015. We did not start using it until March 2016. It rained first trip slide leaked. Called HRCS said yes under warranty. Took to dealer to be...
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1.4
Product
#1062784
Reply to reviews

Open Range Rv - Issues with my Open Range

Open Range Rv
#1043397
The gear box on the bedroom slide went out. $700. Now the diningroom gear box is going out. The water pump is fried. We did'nt realize that the first slide was under warranty. So, we do have an appointment to get both the diningroom slide repaired and the pump. This will be under warranty. We do love our camper, just way too many issues and also VERY expensive ones.
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Open Range Rv Rv Review

Open Range Rv
#1028747
We bought our 5th brand new about 18 months ago. Since then we had to put a motor in our bedrom slide out. $900. Now one of the large slides in the livingroom is making the same noise as our bedroom slide did. So, I would imagine another $900. This camper is paid for. Now it's costing us an arm and a leg. CRABBY in my Open Range.
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2017 Highland Ridge Rv Open Range 3x Rv Review

Open Range Rv
#1026119
2.4
3x 397 2017, furance went out 1st month. Slide seal leak, damage to trim, cracked spindle wheel on the freshwater tank cased splasing of water on the plywood. This inturn has caused the floor to become spongy and worried island is going to go through floor. Window needs to be replaced. For a luxury RV quality is horrible. Repair downtime is what worries me. We are in AZ headed to WY.
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2013 Open Range Rv Light 308bhs Rv Review

Open Range Rv
#996772
Hi just bought a 2016 308bhs and relised the atop the roof when you walk on it is a bit soft and slightly crunches abit when walked on is this normal for a 2016 trailer or is my roof rotted out it as had the winter 4season upgrade and if it is rotted how could this possibly happen with a 1 year old RV cheers darren
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I took delivery of an Open Range 293RLS in April 2017. Since I performed my inspection with the slides out I did not notice the seal on the appliance slide was badly bowed and did not seat properly. WHY would a true technician even install an obviously defective seal?...
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Anonymous
Anonymous

ounce the sale is made you are on your on partner I have a 2017 light with many issues the dealer tells me it will be 2 months before they can work on it B.S. they say they...

2.5
I liked
  • Floor plan
  • Support on the sales side
  • We liked the floor plan and the features that were offered
I didn't like
  • After purchase customer service
  • Quality assurance at factory
  • Quality of rv
#1062705
Reply to reviews
We took possession of our 2014 open range roamer in March 2013 and what a nightmare it's been with open range and general RV in white lake Michigan. My wife loves the floorplan but has been the maintenance man's worst headache of his life ......ranks right up there...
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#1059492
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I writing to say I have a 2013 308bhs and love it, we had 1 minor issue where the large.slide went out but would not come back in, we were 2 hours from home on a holiday weekend and we called our dealer they called around and found someone to come out they asked me if...
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Anonymous
Anonymous

Thank you for a good review. I am considering a new Highland Ridge toy Hauler. Nice to know the dealer and manufacturer take care of their customer.

5.0
#1054587
Reply to reviews
This will be the first and last Highland Ridge product I'll own. We just picked up our 2017 427BHS in January and aside from loving the floor plan (which is why I gave it 2 stars instead of only 1) that's one of the only few nice things I can say about it. The biggest...
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Anonymous
Anonymous

YOU JUST HAVE TO RELAX AND ENJOY THE OUTSIDE SINK AS ALL OPEN RANGE CAMPERS WITH A OUTSIDE KITCHEN LEAVE THE FACTORY NOT PLUMED INTO THE GRAY WATER SYSTEM . WE FOUND THIS OU...

Anonymous
Anonymous

How did you not know about the bike rack issue before you purchased the unit?

#1051437
Reply to reviews
So when we got it back home the kitchen sink lines were leaking the bathroom sink lines were leaking the floor in the kitchen rotted costed me ten thousand dollars to fix it and now the floor is rotted again the open range trailers are junk and they *** sure don't...
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Anonymous
Kellie Cooper

You need to file a suit against Open Range. We bought a 2016 376FBH and the floor is giving way. Come to find out, Open range only uses very thin plywood under beau flooring...

1.0
#1047710
Reply to reviews
We absolutely loved our camper and still do but opened for the season this year to slides with rotten floors. We cannot find any leaks and have no idea how this happened or what to do to fix. We're distraught
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Anonymous
Liz

Check the slide outs to see if they are properly sealed. We had it looked at 3 times by a reputable mobile RV repair company and they couldn't find where water was getting in....

3.4
#1046589
Reply to reviews
Open Range Rv - Delamination issues with 2016 Open Range 3X 427bhs 5th wheel
Open Range Rv - Delamination issues with 2016 Open Range 3X 427bhs 5th wheel
Open Range Rv - Delamination issues with 2016 Open Range 3X 427bhs 5th wheel
We purchased a brand new 2016 3X 427bhs in March 2016. By June of '16 we noticed it was starting to bubble on the driver's side. By August, we made a warranty claim to the dealership. They passed us along to the manufacturer in Indiana who said they would pick it up in...
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1.4
I liked
  • Bunkhouse floor plan
  • We liked the floor plan and the features that were offered
  • Outside kitchen
I didn't like
  • Radio quit working
  • Poor customer service and bad communication
  • Soft spots in floor
#1045099
Reply to reviews